Privacy Policy

Last updated: July 31, 2026

Phixi, LLC (“Phixi,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, and share information when you visit our website (phixi.ai), call our phone number, or interact with our AI voice assistant.

Information We Collect

We may collect the following information:

  • Contact information you provide: name, email address, phone number, and company name
  • Call recordings and transcripts when you speak with our AI voice assistant or a team member
  • Usage data: pages visited, time spent on the site, and approximate location (city/region level)
  • Device and technical information: browser type, IP address, and device type

We do not intentionally collect sensitive personal information such as Social Security numbers, financial account numbers, or health data.

How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and provide our services
  • Schedule discovery calls and send booking links (by email or text message)
  • Improve our website, AI voice assistant, and services
  • Send transactional messages related to your inquiry or services
  • Comply with legal obligations

How We Share Information

We do not sell your personal information.

We may share information with:

  • Service providers that help us operate our business (for example, email delivery, phone/SMS services, and analytics tools)
  • Professional advisors or authorities when required by law

Text Messaging (SMS)

If you provide your phone number and consent, we may send you transactional text messages (such as a link to book a free consultation). Message frequency varies. Message and data rates may apply. You can opt out at any time by replying STOP.

Call Recordings

Calls with our AI voice assistant are recorded and transcribed so we can review the conversation, improve the service, and follow up appropriately. By continuing the call after the disclosure, you consent to this recording.

Data Retention

We keep personal information only as long as needed for the purposes described in this policy or as required by law.

Your Choices

You may:

  • Request access to or correction of your personal information
  • Ask us to delete your information (subject to legal requirements)
  • Opt out of marketing communications (we currently do not send marketing emails)
  • Opt out of SMS by replying STOP

To make a request, email us at admin@phixi.ai.

Children’s Privacy

Our services are not directed to children under 13, and we do not knowingly collect personal information from children under 13.

Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new “Last updated” date.

Contact Us

Phixi, LLC
Email: admin@phixi.ai
Website: https://phixi.ai